Last updated: January 2024

1. Introduction

Karigar Store ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through JazzCash and EasyPaisa)
• Account credentials (username and password)
• Shipping and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our website

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support
• Sending you important updates about your orders
• Improving our website and services
• Preventing fraudulent activities
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With payment processors (JazzCash, EasyPaisa) to process transactions
• With shipping partners to deliver your orders
• When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@fashionnova.pk
Phone: +92 300 1234567

Last updated: January 2024

1. Returns

At Karigar Store, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of delivery.

1.1 Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition as received
• In the original packaging
• Accompanied by proof of purchase (receipt or order confirmation)

1.2 Non-Returnable Items

The following items are not eligible for return:

• Personal care items (underwear, swimwear)
• Items marked as "Final Sale"
• Custom or personalized items
• Items damaged after delivery due to misuse

2. Return Process

2.1 Initiating a Return

To initiate a return, please follow these steps:

1. Contact our customer service at support@fashionnova.pk
2. Provide your order number and reason for return
3. Receive a return authorization number
4. Ship the item back to us using a trackable shipping method

2.2 Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. In such cases, we will provide a prepaid shipping label.

3. Refunds

3.1 Processing Time

Once we receive your returned item, we will inspect it and process your refund within 7-10 business days.

3.2 Refund Method

Refunds will be issued to the original payment method used for the purchase. If you paid via JazzCash or EasyPaisa, the refund will be processed to the same account.

3.3 Partial Refunds

In certain situations, we may issue only partial refunds:

• Items returned after the 30-day period
• Items not in original condition
• Items with missing parts or accessories

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for a different size or style, please return the original item and place a new order.

5. Cancellations

Orders can be cancelled within 24 hours of placing the order. After that time, cancellations may not be possible as the order may have already been processed for shipping.

6. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: support@fashionnova.pk
Phone: +92 300 1234567

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the Karigar Store website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website.

2. Products and Pricing

2.1 Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that descriptions are error-free. Colors may vary slightly due to monitor settings.

2.2 Pricing

All prices are listed in Pakistani Rupees (Rs.) and are subject to change without notice. We reserve the right to modify prices at any time.

2.3 Availability

Product availability is not guaranteed. If an item is out of stock after you place an order, we will contact you and offer a refund or alternative product.

3. Orders and Payments

3.1 Order Acceptance

We reserve the right to accept or decline any order at our discretion. All orders are subject to availability and confirmation of the order price.

3.2 Payment Methods

We accept payments through JazzCash and EasyPaisa. All payments are processed securely through our payment partners.

3.3 Pricing Errors

In the event of a pricing error, we will contact you to confirm the correct price before proceeding with your order. You may cancel the order if you do not wish to proceed.

4. Shipping and Delivery

4.1 Shipping Times

Shipping times vary by location. Orders are typically processed within 1-2 business days. Delivery times are estimates and not guaranteed.

4.2 Free Shipping

We offer free shipping on orders over Rs.5000. Standard shipping rates apply to orders below this amount.

4.3 Delivery Issues

We are not responsible for delivery delays caused by factors beyond our control, including weather, customs, or carrier issues.

5. User Accounts

5.1 Account Security

You are responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized use of your account.

5.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason at our sole discretion.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Karigar Store and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

7. Limitation of Liability

Karigar Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the purchase price of the product.

8. Indemnification

You agree to indemnify and hold Karigar Store harmless from any claims, damages, or expenses arising from your use of the website or violation of these terms.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@fashionnova.pk
Phone: +92 300 1234567